Language training for the hospitality industry can really set businesses apart from their competition. Prior to Covid it was a common for hotels, cruise liners and restaurants at tourist attractions to employ a designated guest representative or manager who speaks English; referring all English-speaking guest inquiries to them. As these businesses in the hospitality industry are experiencing the highest employee turnover during The Great Resignation, is it truly worth it to rely on one person for all your English speaking customer needs?
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About: Molly Romano
Recent Posts by Molly Romano
Corporate English Courses and 3 Main Questions
Corporate English courses and whether to offer them to employees is arguably one of the most important investments a company can make in 2021. With trackable qualitative returns and concrete benefits to your business goals, growing your employees pays off. Whether you are the CEO or an HR manager when the decision to choose an...
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Online English Lessons & Facebook’s MetaVerse
Online English lessons for companies and their day-to-day business have been conducted throughout the pandemic via Zoom. Worldwide, companies have relied on the service for meetings and calls to keep business going. Last week, Facebook announced that they will be moving away from social media and begin trading as a MetaVerse platform as early...
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Corporate English Lessons and Covid-19
Corporate English Lessons have always been important for conducting global business, but how has Covid affected the demand? According to World Health Organization (W.H.O), there have been 242 million cases of coronavirus since the onset in December 2019. Before the pandemic, online learning was already commonplace but when the pandemic swept the globe, all...
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