Tag Archives: online english training for hotel staff

Language Training for the Hospitality Industry & Covid-19

Language training for the hospitality industry can really set businesses apart from their competition. Prior to Covid it was a common for hotels, cruise liners and restaurants at tourist attractions to employ a designated guest representative or manager who speaks English; referring all English-speaking guest inquiries to them. As these businesses in the hospitality industry are experiencing the highest employee turnover during The Great Resignation, is it truly worth it to rely on one person for all your English speaking customer needs?
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