Dual language training ensures that your bilingual hospital staff can serve all patients better. Because they will be learning specific medical vocabulary that is not taught in a standard English or Spanish language course. Even someone who has been bilingual their whole life, can struggle to translate medical terminology from one language to another. The reality is: most language training courses don’t teach the differences between a strain, sprain and fracture. That’s why our corporate language training solutions are so unique… because we teach what is relevant and important to your business.

Our Medical Spanish for Healthcare Workers doesn’t replace anything. It doesn’t mean that suddenly, everyone has to speak Spanish. It just means that your administrative hospital employees are learning to communicate better in medical settings. Ultimately allowing them to provide a better quality of care for every patient.

What is dual language training all about?

The goal is not to replace one language with another. Rather, it is to enhance second language skills with job-related medical terminology. Because this industry specific vocabulary is not taught in most other language classes. So your staff learning to communicate better in their second language, will always be relevant to your hospital and their jobs there. Plus, it allows your patients to receive a better quality of care. Essentially, dual language training is a customized language training curriculum, that aims to accomplish 3 things:

1. Learning how to switch languages seamlessly between Spanish and English depending on the situation or position.
2. Handling professional medical vocabulary in both languages like medical terms, billing language or HR policy for example.
3. Avoiding communication gaps by serving Spanish-speaking patients while meeting hospital requirements that demand clear English.

Our corporate language training is essential for hospital staff

Language barriers aren’t just inconvenient. They can be costly and even life-threatening in healthcare settings. And hospitals today face a unique challenge: to serve a rapidly growing Spanish-speaking patient population, while maintaining the highest standard of care and efficiency for every patient… regardless of language. It is true that many hospitals are investing in bilingual nurses and administrative staff. But it is also true that there are opportunities to improve patient experience by utilizing the first and the last point of contact your patients have. In fact, hospitals that invest in English training for Spanish speaking hospital staff are seeing improvements to patient satisfaction, staff confidence, and overall efficiency.

Dual language training is just what the term implies: that there are 2 languages being improved upon - specifically for medical and/or hospital situations. By strengthening language skills in another language, means that your hospital staff is going to be more confident communicating professionally to every patient. Because specialized language training helps hospital employees strengthen language skills in their native language and in English.

Examples of dual language training for non-medical hospital teams:

• Front desk staff: native English speakers learn how to greet and check-in patients in Spanish. They would also spend time learning how to give directions, explaining intake forms, scheduling appointments, and communicating hospital policies in Spanish. The same is true for native Spanish speakers, only they would learn the equivalent in English.
• Medical billing & administrative teams: Native Spanish speakers would learn to process claims, explain legal forms and compliance documents while assisting Spanish speaking patients when necessary. Whereas native English speakers would learn to communicate the same in Spanish.
• HR personnel: Provide support in both languages, and ensure that Spanish speaking employees understand workplace policies while still meeting English-language compliance standards.

What are some benefits of corporate language training?

Patients feel safer and more relaxed when there is a front desk worker who can welcome them warmly. But more than that, they can see that someone can actually understand them. By investing in English or Spanish language training you can reduce the amount of errors in forms, billing and insurance claims. Yet even still more important: your doctors and nurses can relax, knowing that there is someone on-site who can provide language interpreting services. Because hospitals that invest in staff growth create working environments that have staff feeling supported and valued. Which usually means they are more likely to remain employed long-term.

Our interactive and engaging In-Person and Online Corporate Language Training provides English Classes for Companies online and on-site with live highly qualified native-speaking language instructors. We offer Real-Time Private and Group Corporate English Language Training. Get a Free Quote for your Industry Specific Onsite or Online Corporate English Training for employees.