Tag Archives: Workplace ESL

Professional Phone Etiquette Skills For ESL Employees

Professional phone etiquette refers to the specific set of skills required to maintain a phone conversation at work. Everything from active listening, to pronunciation fall under this umbrella term of professional language skills. In fact, it even includes things like being aware of how loud and quickly you speak. Because without facial expressions or body language, everything about your voice matters. Which is part of what makes professional phone conversations so intimidating, even for those who are fluent English speakers. It also contributes to overwhelming ESL employees (who speak English as a Second Language) just by mentioning the phone. This is where corporate language training comes in.
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Business English Training Is Critical For ESL Programmers

Business English training is one of the most powerful investments that any company can make, in any industry. But unless you hire computer programmers or are one yourself, understanding the English language might not have always been a top priority. Which is all particularly true for computer programming and web developers. For whom the jobs required an understanding of the inaccessible programming languages (like Python, C++ and Java for example) to carry out even the smallest requests. Meaning these jobs never actually needed employees to understand English. But rather, they just needed to read and write computer code. Which, for the most part, has been kept at an arms length from the general public.
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ESL Employees, Work Language Skills & New Years Resolutions

ESL employees (who speak English as a Second Language) present unique opportunities for business owners and decision makers. Opportunities for growth- into new markets and new pathways for professional development. With each New Year, new opportunities to set new goals for employee development become more prescient than the last. But we aren't talking about setting New Years' goals like going to the gym more, or eating more green things... even though your doctor is actually right, and you really should start doing more of that. We mean setting corporate New Years' resolutions like improving employee language skills.
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English Language Training Brings Thanksgiving To Your Office

English language training allows your ESL employees (who speak English as a Second Language) to connect with others in new and meaningful ways. For businesses that have a diverse workforce, encouraging camaraderie can be challenging. As a business owner or decision maker, you understand that effective communication is essential. But on a human level, you want those relationships to feel genuine. Certain industries like construction or warehousing for example, have a larger portion of their workforce speaking English as a Second Language. And while every industry faces issues with communication, we need to make sure that every employee is set up for success.
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