English training for work helps ESL associates (who speak English as a Second Language) communicate more effectively. But with language connections, it's so much more than that. Because we understand that better language skills creates confidence and thereby improves productivity. And confident, productive employees are more likely to build better relationships with their clients, coworkers and managers.
1. Enhancing client relationships with English training for work
Employees represent your business in and outside of work. They are the backbone of your company and represent your company. So when language barriers make it difficult for clients to understand your employees, successful client interactions also become harder to navigate. Which makes it all the more challenging to deliver excellent customer service and respond to inquiries in a timely manner.
Your clients or customers are more likely to remain loyal to businesses where communication is clear and professional. With business English training, leaders and decision makers actively take steps to reduce costly errors due to misunderstandings on phone calls. Which in the end, only creates more trust in your business or brand, and a lot less stress for your employees.
2. English training for work creates coworker collaboration
Language barriers can also create barriers between coworkers like misunderstandings and even tension. By improving communication, mistakes are fewer and farther between. Your employees can share ideas more easily, follow instructions and take a more active role in discussions. And as a direct result of company language training, your workplace culture becomes more harmonious and cooperative among coworkers.
All of our employee English courses are 100% tailored to suit your specific needs as a business and as an equal opportunity employer. For some, it could look like incorporating the workplace or industry specific English terminology into your onboarding program- the kind of language no one uses anywhere else except your company or industry. For others it could look like emphasizing accent modification, so that every employee can be understood on phone calls.
3. Manager to employee relations improve as well!
Having strong manager to employee relationships is such a key piece of culture in any workplace. It is a power dynamic that can make or break motivation, employee retention and the overall efficiency of your business. For those that hire ESL associates, the language gap often creates distance in those relationships, as well as misunderstandings and confusion about expectations.
Corporate English courses bridges that gap between mangers and their employees. Because when employees are provided the tools they need to succeed, instructions are feedback are more clear. When associates understand, they are more likely to implement into their job. More importantly, employees who are confident in their English proficiency are more likely to ask for clarification and participate in performance evaluations. Creating a positive working environment encourages growth and development for both parties, and ultimately strengthens those bonds.
Our highly engaging In-Person English Training for employees and interactive Corporate English classes online with live native-speaking teachers are easy to access from wherever you are. We offer Real-Time Private and Group Corporate English Training. Get a Free Quote for your Industry Specific Onsite or Online English Classes for Companies.
For more information contact our Language Training Department:
Phone: (617) 731-3700
Email: training@languageconnections.com
