Business English language class can help hotels work through language based communication problems at work. But how? Well, for starters: hotels and hospitality industry businesses cater to clients from around the world. Given the international clientele that comes through the doors, it's even more imperative that your employees communicate effectively with each other. Because running a hotel requires teamwork, and communicating with guests. Yet between the irregular shifts, personal responsibilities, and long commutes- leadership can actually experience more hurdles when trying to improve employee language skills. So how did our corporate English training help real hotels? Keep reading to find out!
How did our language class help ESL employees working in hotels?
Our clients privacy is our top priority. But your ESL employees (who speak English as a Second Language) are just like theirs: hard-working and dedicated to their jobs. Especially for hotels located in foreign countries, where tourists frequently visit (like Cancun, Paris, Dominican Republic etc) owners and managers must be confident that your ESL associates can communicate in English. Otherwise, they will be forced to get by with gestures, guesswork, or requiring help from others. And in the tourist and travel industry where tipping is expected, you want to make sure you are setting all hotel employees up for success. So what is the solution?
Bring our English language class directly to your hotel!
How have hotels customized our business English classes for ESL employees?
Working with us at Language Connections means that you are making a transformative investment. That truly meets your business objectives in a meaningful way. Not only for your employees but for your entire operation. Because we don't just focus on standard grammar and vocabulary like all the other online ESL programs available.
Rather than using a generic approach to learning English online, our customized English training solutions were built specifically for hotel employees. Our focus is cultivating the language skills that your hotel employees use every single day. Here's where their focus was:
- Greeting guests
- Giving directions to rooms, services, or attractions
- Handling towel requests, amenities or cleaning
- Socializing respectfully with coworkers and supervisors
- Booking tours and reserving transportation services
- Emergency preparedness English trainings for your customer service associates
- Chemical safety trainings for housekeeping personnel
- Water safety trainings for your lifeguards and security teams
- Rapid progress with improvement results
What results can your hotel expect from our English language class?
Business English training classes are not all the same with us. That's why we go above and beyond to diagnose what your language problems are. And then treat those problems with solutions that are specific to your needs. Here's some things they had to say:
- improvement results: "our employees began speaking with more confidence after just a few weeks of training classes"
- student progress: "is tracked every step of the way with tests, check-ins and personalized evaluations"
- manager & HR support: "regular updates, access to results, attendance records and training plans kept us in the loop"
- personalized attention: "accommodating to focus on specific professional skills like customer service and invoicing"
Our interactive and engaging In-Person and Online Corporate Language Training provides English Classes for Companies online and on-site with live highly qualified native-speaking language instructors. We offer Real-Time Private and Group Corporate English Language Training. Get a Free Quote for your Industry Specific Onsite or Online Corporate English Training for employees.
