Recent Posts by Yana Fisher

Talking the Client’s Language: Customer Service

Customer Service – it involves a good understanding of your client and his or her needs, as well as the way he or she is used to interacting in a service environment. A lack of understanding of either of these by your employees can lead to disastrous results for your business. With more U.S. businesses...
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4 Reasons Why You Need Corporate Language Training

In a modern world, having foreign-born employees is very common. Global markets are growing rapidly, and your business needs to keep up. Corporate language trainings are becoming more and more popular, but many organizations still don’t understand why they should invest their money and time into something that has no immediately measurable ROI. Below are...
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