Customer Service – it involves a good understanding of your client and his or her needs, as well as the way he or she is used to interacting in a service environment. A lack of understanding of either of these by your employees can lead to disastrous results for your business. With more U.S. businesses...
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Talking the Client’s Language: Customer Service
English presentations are hard, especially if you aren’t a native speaker, but giving an outstanding presentation is actually easier than you think…
Presenting is nerve-racking in your mother tongue, forget standing...
