Employee ESL (or English as a Second Language) at work can be daunting. Both for your employees and for your leadership team, as well. Firstly, because people want to do well. ESL employees- who are already struggling to communicate- experience an increase in anxiety and a decrease in confidence. Their employers and leadership team most likely sees those struggles, but still need to see improvements. So how do you develop a language support system, that teaches ESL for work?
What does an Employee ESL language support plan involve?
A language support plan is a resource that states how your company intends to improve employee language skills. Providing high-quality English training for businesses is what we do best. But we also do it via live-stream remote English training. Because we understand effective language learning requires actual interactions, even if it is remote ESL for work. This approach goes above and beyond to ensure that all of your business needs are met, while centering your real employees taking our language training course. That's why we help you customize corporate language training curricula with a language support plan. But what does that actually involve?
- Needs analysis:
This is very important information you need to collect before we can begin English training for work. Figure out what the pain points are and when they arise. Involving managers and supervisors in this process is recommended, because they naturally spend more time with your associates. Think about the questions below and try to get as specific as possible:
- Are language barriers coming up in conversation, or through written communication?
- Is it noticeable when giving or following instructions?
- Do your employees struggle when speaking to customers, or to coworkers?
- Do their responsibilities involve reporting or math computations?
- Does your industry have its own language, or extensive vocabulary?
- Do your associates have to follow complex operations, or abide by safety instructions?
- What specific language skills (reading, writing, conversation etc) need to be improved?
- Workplace specific curriculum:
Developing a comprehensive ESL curriculum is specific to your industry, company and employee roles. There are a million reasons why our curriculum for your associates looks very different than the one for your direct competition. Multiple language training classes exist because some companies require concurrent language classes for different groups. Why? Because even though employees may hold similar job titles, different companies have different goals and every worker comes to class with a different English proficiency. Our employee ESL for work course can address any of these issues with an effective language support plan:
- greeting customers or coworkers
- asking questions or providing clarification
- responding to interruption or criticism or interruptions
- listening to and following instructions
- following standard operating procedure
- following worksite safety rules
- providing instruction to coworkers
- describing tasks & correct order of operation
- identifying tools, equipment or machinery
- understanding job responsibilities, and workplace hierarchies
- understanding the "unwritten rules"
- workplace culture, values and performance standards in American companies
- identifying career growth opportunities and trainings
- Learner progress assessment:
We don't want to waste your time, ours or your employees' with a general and ineffective approach. Our English courses for companies deliver improvements you need to see in a timely manner. Through a series of tests, evaluations, progress reports, role plays and discussions, we emphasize what matters to you in the classroom. With frequent updates, English training for companies keeps your leadership team informed and therefore controlling when the course ends. And even better than that, English language training grants exist which allows your revenue to go elsewhere. We will even help you apply and determine if you qualify for the Workforce Training Program which will pay for us to teach employee ESL for work!
Our interactive and engaging In-Person and Online Corporate Language Training provides English Classes for Companies online and on-site with live highly qualified native-speaking language instructors. We offer Real-Time Private and Group Corporate English Language Training. Get a Free Quote for your Industry Specific Onsite or Online Corporate English Training for employees.
